🚚 Delivery Information

At Glasses Superstore, we aim to make your delivery process fast, reliable, and hassle-free. Whether you’re ordering from the UK, Europe, or anywhere else in the world, we offer a range of trusted delivery services through Royal Mail and international tracked shipping partners.

🇬🇧 UK Delivery Options

We offer several UK shipping options so you can choose the speed and tracking level that suits you best.

📦 Royal Mail Standard

  • Reliable, standard delivery option

  • Typically 2–3 working days after dispatch

  • Ideal for customers looking for cheap UK delivery

📍 Royal Mail Tracked

  • Full tracked delivery option

  • Usually 1 working day

  • Receive tracking updates by email or SMS

⚡ Royal Mail Express

  • Fastest UK shipping option

  • Next working day delivery, Guaranteed by 1pm

  • Ideal if you need your sunglasses quickly

💡 Tip: Orders placed during our business hours are processed as quickly as possible to ensure fast dispatch.

🇪🇺 Europe Delivery Options

We deliver across Europe using secure Royal Mail international services designed to keep your order safe and trackable.

🌍 International Tracked

  • Full tracking from the UK to your destination

  • Typical delivery time: 3–7 working days

✍️ International Tracked & Signed

  • Full tracking, signature required

  • Ideal for higher value orders or extra peace of mind

  • Typical delivery time: 3-7 working days

Delivery times may vary depending on local postal services and customs processing.

🌎 Rest of the World

Customers outside the UK and Europe can still enjoy our affordable sunglasses with secure worldwide shipping.

📦 International Tracked

  • Full tracking for international orders

  • Estimated time: 7–10 working days

  • Reliable delivery through trusted postal networks

🛃 Customs & Import Duties

For customers ordering outside the UK, your package may need to go through customs clearance in your country.

Important points to know:

📄 Customs charges such as VAT, duties, or import taxes may apply depending on your country’s regulations.
📦 These charges are set by local authorities, not by Glasses Superstore.
⏱ Customs inspections can occasionally cause delays beyond normal delivery times.

⚡ Tips to Speed Up Customs Clearance

You can help ensure your order moves through customs as quickly as possible:

✔ Provide a complete and accurate address
✔ Include correct contact information at checkout
✔ Monitor your tracking updates regularly
✔ Pay any customs fees promptly if requested
✔ Check with your local postal service if your parcel is delayed

Following these steps helps ensure your international order arrives without unnecessary delays.

⏱ Order Processing Times

At Glasses Superstore, we dispatch every order as quickly as possible so you receive your sunglasses as soon as possible.

🕘 Business Hours
Monday – Friday: 8am – 8pm
Saturday: 9am – 5pm

Orders placed outside these hours will be processed on the next working period.

❓ Frequently Asked Questions (FAQs)

📦 How long does delivery take in the UK?

UK delivery times are:

  • Standard: 2–3 working days

  • Tracked: 1 working day

  • Express: next working day, guaranteed by 1pm

🌍 Do you ship sunglasses internationally?

Yes! Glasses Superstore ships worldwide, including the UK, Europe, and most international destinations.

International shipping options include:

  • International Tracked

  • International Tracked & Signed (Europe)

📍 How can I track my order?

For Tracked Delivery orders, you’ll be emailed a tracking number once your order has been dispatched. You can then tracked your delivery via our Portal or Royal Mail website.

💰 Will I have to pay customs fees?

Customs duty, import fees and VAT may apply order destined for Europe and anywhere outside of the United Kingdom. These fees depend on the country and are determined by your local customs authority.

Our product prices do not include these fees and we have no control over your country’s customs rules and regulations. Customers should enter accurate address and information during checkout to ensure their order reaches them quickly and safely. 

🚚 Why is my international delivery taking longer?

International deliveries may experience delays caused by:

  • Customs inspections

  • Local postal delays

  • Public holidays in your country

  • Weather or transport disruptions

Tracking your parcel regularly and monitor the delivery progress.

📬 What happens if I miss my delivery?

If delivery is attempted but no one is available:

  • Your parcel may be left in a safe place

  • You may receive a card to arrange redelivery

  • The parcel may be held at your local postal depot

💬 Need Help?

Our customer support team can be contacted for deliveries, order tracking and customs queries below.

📧 Email: help@glassessuperstore.co.uk
💬 WhatsApp: Available during business hours
📱 Instagram: @glassessuperstore

🕘 Customer Support Hours
Monday – Friday: 8am – 8pm
Saturday: 9am – 5pm

🕶️ Fast, Reliable Service From Glasses Superstore

At Glasses Superstore, we’re committed to providing affordable sunglasses with reliable shipping worldwide. With multiple shipping options and secure tracking, you can shop confidently knowing your order is on its way.

🚚 Order today and enjoy stylish sunglasses delivered straight to your door.